Learn to spot the gap, choose the right entry point, and unlock forward movement.
Get hands-on with Elena’s tool for surfacing internal roadblocks and shifting stuck perspectives.
You’ve offered strategies, modeled techniques, maybe even sent resources—but the person you’re supporting still isn’t doing something different. What now?
In this interactive workshop, you’ll learn how to use Elena Aguilar’s GAPS Framework to identify what’s really getting in the way of change. This tool helps leaders and coaches shift from frustration to insight by breaking down the six core internal “gaps” that prevent action:
Skill, Knowledge, Capacity, Will, Emotional Intelligence, and Cultural Competence.
You’ll watch the framework applied in action, learn to surface gaps through reflective questions, and practice choosing the right entry point to move someone forward with compassion and clarity.
Whether you’re a coach, supervisor, or leader of teams, this session will sharpen your lens—and give you immediate tools to transform how you respond when someone seems stuck.
What You'll Learn
- How to recognize the six core internal gaps—Skill, Knowledge, Capacity, Will, Emotional Intelligence, and Cultural Competence—and understand how they show up in practice
- How to use reflective questions to surface what’s truly getting in the way of change
- How to respond with compassion and clarity, building trust while addressing barriers to growth

How You’ll Spend Your Time
Live Learning
2 hours total
This is an interactive two-hour virtual workshop.
We’ll introduce the GAPS Framework and demonstrate how it comes to life in real conversations, giving you a clear model to follow. Then, in small groups, you’ll practice surfacing gaps and choosing effective entry points to move someone forward.
You’ll leave with both a deeper understanding of the framework and the confidence to use it immediately in your own leadership and coaching.

How You’ll Spend Your Time
This training is offered as a 2-day in-person workshop and a virtual blended learning experience. Explore the differences and determine which best meets your needs by clicking on each option below.

Explore Your Options
In-Person
Two-day In-Person Workshop
Virtual
Virtual Blended Learning Experience
In-Person
What Else You Need To Know
Requirements
We recommend participants have a copy of Arise: The Art of Transformational Coaching. This book is not included in the registration fee.
Investment
Virtual Workshop
- Complimentary for Teams Learning Library and PLC subscribers and Bright Morning members
- Individual (non-subscribers or members): $95
Special Offers
- Group Offer (5 of more*): Receive an extra seat for every 5 registrants.
*Important Note on Group Rates: All group discounts require a single payment.
Access to Program Content
The live sessions will be recorded in the event you cannot attend or if you would like to rewatch at a later time. Participants have access to content for 30 days after their live session to help supplement learning.
Frequently Asked Questions
The GAPS Framework In Action pop-up workshop is included in our
- Bright Morning Membership
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