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Your client is crying again… or emotionally checked out… or endlessly venting. What do you do? 

In this episode, Elena teaches you how to coach emotions when ACE alone isn’t enough. Learn how to show up with compassion, clarity, and courage—even in the trickiest emotional moments.

Notable moments: 

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Reflection questions: 

  • What emotions come up for you when a client becomes emotional, detached, or defensive?
  • Which of the five tricky scenarios in this episode feels most familiar to you? How have you handled it in the past?
  • What’s one small shift you could make in your approach to better support your clients’ emotional experiences?

Podcast Transcript and Use:

Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.

We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.

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